Consumer Protection Alliance

The Consumer Protection Alliance was founded by B&Q Homefit, Dispute Resolution Ombudsman, Gas Safe Register, NICEIC and Which? Trusted Traders with the aim of promoting consumer safety and protection in the UK.

Each Year
0
serious injuries are caused by electricity

There are
0
Illegal gas jobs carried out each year

Every year
0
people die from carbon monoxide poisoning

SAFETY

When consumers take on a new home project or go on holiday, they may be so focussed on getting value for money they forget a more important cost – safety. The result is the kind of tragic accidents we hear about so much in the media. The CPA has been established to put safety higher up the public’s hierarchy of awareness. The more we can encourage consumers to make it their primary focus, the less likely it is that future accidents will occur.

EDUCATE

Raising awareness is the key tool we have to improve consumer safety. The more we can help consumers understand what a good standard of work looks like, the less likely they are to suffer the consequences. That’s why education is such a key objective of the Consumer Protection Alliance. This website and our campaigns provide a one stop shop, helping people to understand the risks and get the information they need to overcome them.


COLLABORATE

With the aim of improving industry standards and consumer protection, founder members NICEIC, Gas Safe Register, Dispute Resolution Ombudsman, Which? Trusted Traders and B&Q Homefit have established an advice-based alliance to extend the reach of important safety messages. By collaborating with each other, and an anticipated growing membership in the future, we aim to better improve consumer awareness and safety.

ABOUT US

The Customer Protection Alliance has been formed to promote consumer safety and protection across the construction, gas and electrical installation sectors.

Founder Members

  • DISPUTE RESOLUTION OMBUDSMAN

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  • An independent, not-for-profit organisation set up to help resolve retail disputes.
    View Website

  • WHICH? TRUSTED TRADERS

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  • Which? Trusted Traders is a free-to-use service that helps consumers find local, endorsed traders.
    View Website

  • GAS SAFE REGISTER

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  • Gas Safe Register is the official list of gas engineers who are qualified to work safely on gas appliances.
    View Website

  • NICEIC

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  • NICEIC is the UK’s leading voluntary regulatory body for the electrical contracting industry.
    View Website

“We believe that safety is paramount, education is key, and collaboration widens the reach”Consumer Protection Alliance